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Team Leader (Primary Health Service)

Job No: 31384
Location: Normanton, QLD

  • Do you have an understanding of Indigenous Health issues and want to make a difference?
  • Take on a challenging and pivotal leadership role, within this evolving organisation, as it enters an exciting period of growth!
  • Experience in the Health Industry is advantageous, but not essential
  • Attractive remuneration circa $71,446 - $92,908 (commensurate with qualifications & experience) PLUS super, salary sacrifice entitlements, annual leave loading, relocation allowance and more!
  • Spend your weekends fishing on the banks of the Norman River!

About The Organisation

North and West Queensland Primary Health Care (NWQPHC) was formed to support, enhance and develop the activity of GPs in the delivery of comprehensive, accessible and quality health services to rural and remote communities within north and west Queensland.

Established in 1994, NWQPHC has experienced significant growth over the last few years and now comprises more than 100 staff members, of which 60% are clinical or allied health professionals. With offices located in Townsville, Mt Isa, Normanton and Longreach, NWQPHC is considered to be one of the largest Primary Health Care providers in rural Australia, within the NGO sector.

This young, dynamic and evolving organisation continues to break new ground in the provision of health related services and stands to be a leading advocate for rural and remote health care.

NWQPHC is a member of the Australian General Practice Network and has recently been selected to establish the Central and North West Queensland Medicare Local as part of the National Health Reform.

About Normanton

Normanton is a delightful town with an excess of old world charm. Located 681 km west of Cairns and approx. 785 km west of Townsville, it started life as a port for the Gulf of Carpentaria's cattle industry and grew in importance with the discovery of gold at Croydon in 1885.

Just south of the Gulf of Carpentaria, on the banks of the Norman River, Normanton has a population of 1,100, 60% of whom are Indigenous Australians.

Like other Gulf communities the prawning and fishing industry makes an important economic contribution to the town.

Normanton has an airport, sports centre, golf course, bowling green, gun club, racecourse, rodeo ground and an aerodrome, as well as a public library and visitor information service located in the historic Burns Philp Building.

On the outskirts of the township to the north, are wetlands that are home to a variety of birdlife: jabirus, brolgas, herons and waterbirds of all description work these wetlands for food, providing great photographic potential!

About the Opportunity

North and West Queensland Primary Health Care (NWQPHC) has an exciting opportunity for a Team Leader to join their Lower Gulf team, based in Normanton.

Reporting to the Lower Gulf Area Manager via the Senior Team Leader, you will be responsible for leading and managing a multidisciplinary team providing health care services to individuals and communities across the Lower Gulf, including the management and development of services provided by NWQPHC.

More specifically, your primary responsibilities will include:

  • Actively recruiting, mentoring and managing team members including establishing shared goals, assisting in problem solving and promoting professional development;
  • Coordinating and managing the delivery of locally relevant and high quality services through collaboration with other Team Leaders;
  • Maintaining and developing management skills and professional knowledge;
  • Gaining a comprehensive knowledge of all organisational contracts and funding agreements;
  • Developing, communicating and monitoring team travel itinerary ensuring service delivery meets funding contracts and community requirements;
  • Monitoring budgets, providing financial leadership, collating team work plans to provide monthly reports and participating in regular management team meetings; and
  • Supporting and promoting the organisation's quality improvement and risk management systems.

The successful candidate will have a demonstrated ability to manage and supervise activities and resources (both financial and human) related to the provision of services in rural and remote communities. Though not essential, experience within the health industry, particularly with providing health related services would be advantageous.

You will also have knowledge or the ability to gain knowledge of the issues and organisations involved in the delivery and support of health services in rural and remote communities.

Most importantly, is your awareness of Indigenous health issues and ability to work in a culturally sensitive manner, including supporting team members working in a cross-cultural environment. 

As you will be liaising with a number of internal and external stakeholders, including General Practitioners, Health Service Providers, Government, Non-Government agencies and community members you will require exceptional interpersonal and communication skills.

On occasion you will be needed to travel via road or small plane to distant communities. Applicants must be willing to work flexible hours as required, hold a current unencumbered Class ‘C’ driver’s licence, have the ability to drive 4WD (manual and automatic) and complete a 4WD course.

Ideally, candidates will hold an undergraduate or post-graduate qualification in Business, Management or a relevant field and/or tertiary qualification relevant to the Health Industry. An understanding of Divisions of General Practice/ Medicare Locals and their role in the health system along with skills in data management are desirable.

Solid computer literacy in Microsoft Office Suit, or willingness and capacity to learn is essential.

The successful candidate will be asked to consent to a criminal record check.

About the Benefits

Working full-time, approximately 76 hours per fortnight, you will be rewarded with a highly attractive remuneration, circa $71,446 - $92,908 (commensurate with experience and qualifications), PLUS a range of further benefits including:  

  • 9% superannuation;
  • 6 weeks annual leave and leave loading;
  • Salary sacrifice entitlement up to $16,049 - enhancing your overall remuneration package;
  • Professional Development allowance up to $5,000 provided - and encouraged;
  • Relocation allowance (negotiable up to $5,000); and
  • Living away from home allowance.

In this rewarding position, you will play an important part in improving the health and well-being of individuals living throughout North and West Queensland. Furthermore, you will enjoy genuine opportunities for career advancement as the organisation enters a significant phase of growth!

Please note: Applications will close at 5:00pm on Monday 13th February

All applicants must have the right to live and work in Australia as NWQPHC does not undertake sponsorships.

If you're looking for a new challenge or change of lifestyle, in a rewarding role - Apply Now!

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Apply' button at the bottom of the page. Once you click the 'Apply' button, you will also be given the opportunity to attach a copy of your CV.

Your application will be presented to the employer's recruitment panel for short listing. You will be contacted for further information and an interview if required, and/or advised when the position has been filled.

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